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Privacy Policy

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This Privacy Policy outlines what happens to any personal data that you provide to us as a result of using this website. This information is for the benefit of general users of this website. The personal data required from clients involves a broader range of privacy-related issues - we provide information about this during the on-boarding process.

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Personal data you provide

Your privacy is important to us. By providing information such as your name and email address via the contact forms on the website, you agree to us contacting you concerning the information provided.

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Some forms on our website also include a checkbox asking for your permission to add you to our opt-in mailing list. Your personal information is only to be used by us, and all such emails do provide a link to opt-out. 

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How we use your personal data

We use the data you provide via this website to:

• Communicate with you. For example, we use contact details such as an email address or telephone number when responding to enquiries made via online forms.

• Monitor website trends. For example, Google Analytics helps us aggregate traffic, ensuring we effectively monitor how the website is operating.

• Operating our business more efficiently. For example, evaluation of our services and making the necessary improvements.

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Our ''Lawful Reasons'' for processing your personal data

The 'General Data Protection Regulations' (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of our six 'Lawful Reasons' we are relying on when we are processing your personal data. We operate based on 'consent' when sending newsletters. We will not send you a newsletter unless you have specifically opted-in to receive one. We operate based on 'Legitimate Interest' when communicating with you in other instances, such as responding to enquiries.

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OUR STORE

The Flowers Station

Unit 4 Parkside House

Bill Quay

Gateshead

Tyne & Wear

NE10 0RS

OPENING HOURS

CONTACT

Monday: 10am - 2pm
Tuesday: 10am - 5:30pm

Wednesday: 10am - 5:30pm

Thursday: 10am - 5:30pm

Friday: 10am - 5:30pm

Saturday: 10am - 5:30pm
​Sunday: 11am - 3pm

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